Our goal is to ensure your order arrives in a timely manner. Most orders are processed, produced, matted (if requested), framed (if requested) and shipped within 3 - 7 business days - and typically arrive a few business days after. Next day and 2-day express shipping is available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail.
EXAMPLE:
FOR PRINTS Shipping times range from 1-7 business days depending on location. You will receive a tracking number via email as soon as your order has been shipped.
SHIPPING PRICES for prints are calculated based on your cart total as follows:
| Cart Totals | Standard Ground Shipping | 2-Day Shipping | Overnight Shipping | International Shipping |
| $0 - $25.00 | $3.50 | $9.99 | $14.99 | $11.89 |
| $25.01 - $100.00 | $7.99 | $14.99 | $21.99 | $19.99 |
| $100.01 - $200.00 | $14.99 | $29.99 | $39.99 | $24.99 |
| $200.01 - $749.99 | $0.00 | $39.99 | $54.99 | $33.74 |
| $750 - $999.99 | $0.00 | $44.99 | $59.99 | $37.49 |
| $1000 - $1299.99 | $0.00 | $74.99 | $99.99 | $62.49 |
| $1300 + | $0.00 | $149.99 | $199.99 | $124.99 |
THE FOLLOWING APPLIES ONLY TO ORDERS UNDER $200.00: Due to shipping requirements, pieces with long side greater than 40" or a short side greater than 30"may incur additional charges. Please see our crate and freight shipping policies below for more information. LARGE SIZE PRODUCTS AND CRATING POLICIES Crate for Metal Prints over 30x40 $15.00 (required) Crate for Metal Prints over 40x60 $20.00 (required) Products over 40" long that are shipped that may require freight shipping. We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
| Cart Weight | Ground Shipping | Expedited 2 Day Shipping |
| Up to 5LBs | $ 9.95 | $19.95 |
| 5 - 10 LBs | $15.95 | $29.95 |
| 10-15 LB | $19.95 | $39.95 |
| 15 LB + | $29.95 | $49.95 |
( Please note these are only examples and not actual shipping prices according to weight)
We do the utmost to ensure that your prints are
packaged carefully and arrive safely at their destination. If your prints are damaged, please keep
all packaging and contact us with your order number for further instructions.
Our policy at Robert Vielee Photography, is that we want to ensure you’re completely satisfied with your purchase. If for
any reason you’re not satisfied with your purchase, please contact us and include your order number and a brief description
of what’s going on. Our office will contact you to see how we can help.
We would love for you
to be the first to know about any new work! An easy way to stay in the loop is by
signing up for our newsletter !
You can also follow us on our social media pages as we
are constantly posting about new work!
Depending on the type of media selected, there may be limitation on how large a print can be made. Kodak Fine Art Paper and Glossy Paper offers prints as large as 70x56 whereas the others may be limited to 50 x 40. The selection of "Style" may also be limited by size as the ability to include a matte may be limited due to the size of the largest matte board that is produced. If you have any questions, please feel free to contact me in making your selection.
This privacy policy discloses
the privacy practices for www.robertvieleephotography.com.
This privacy policy applies solely to information collected by this web site.
Below is a disclosure of how information collected from you through
the web site is used and with whom it may be shared.
Information Collection, Use,
and Sharing: We are the sole owners of the
information collected on this site. We only have access to/collect information that
you voluntarily give us via email or other direct contact from
you. We will not sell or rent this information to anyone. We will use your
information to respond to you, regarding the reason you contacted us. We will
not share your information with any third party outside of our
organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to
tell you about specials, new products or services, or changes to this privacy
policy.
Your access to and control over information: You may opt out of any future contacts from us at any
time. You can do the following at any time by contacting us via the email
address or phone number given on our website: • See what data we
have about you, if any. • Change/correct any data we have about you. • Have us
delete any data we have about you. • Express any concern you have about
our use of your data.
Security
We take precautions to protect your information. When
you submit sensitive information via the website, your information is protected
both online and offline. Wherever we collect sensitive
information, that information is encrypted and transmitted to us in a secure
way. You can verify this by looking for a closed lock icon at the bottom of your
web browser, or looking for "https" at the beginning of the address
of the web page. While we use encryption to protect sensitive information
transmitted online, we also protect your information offline. Only employees
who need the information to perform a specific job are granted access to
personally identifiable information. The computers/servers in which we
store personally identifiable information are kept in a secure environment.
Updates
Our
Privacy Policy may change from time to time and all updates will be posted on
this page, however, we will never share your information per the statements above.
We use "cookies" on this site. A cookie is a piece of data
stored on a site visitor's hard drive to help us improve your access to our
site and identify repeat visitors to our site. For instance,
when we use a cookie to identify you, you would not have to login a password
more than once, thereby saving time while on our site. Cookies can also enable
us to track and identify the interests of our users to enhance the
experience on our site. Usage of a cookie is in no way linked to any personally
identifiable information on our site. Some of our business
partners may use cookies on our site. However, we
have no access to or control over these cookies.
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This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
